Sevottam
id:
sevottam-310-3235118
title:
Sevottam
text:
Sevottam is an administrative measure to improve the quality of public services in India. The term Sevottam comes from the Hindi words "Seva" and "Uttam" and means excellence in service delivery. The citizen-centric approach includes the following components: Citizen Charter and Service Standards - Citizen Charter is the document where a public sector organization declares its key services along with delivery timelines and requirements.
Public Grievances - the receipt, redressal and prevention o
brand slug:
wiki
category slug:
encyclopedia
description:
original url:
https://en.wikipedia.org/wiki/Sevottam
date created:
date modified:
2023-06-20T07:11:13Z
main entity:
{"identifier":"Q17089389","url":"https://www.wikidata.org/entity/Q17089389"}
image:
fields total:
13
integrity:
13