Next operation as customer
id:
next-operation-as-customer-161-4529415
title:
Next operation as customer
text:
In quality engineering, Next Operation as Customer (NOAC) is a total quality management approach whereby all company internal customers and processes are both receivers and providers. In management consulting, the NOAC approach enables the evaluation of processes with internal customers before extending them to external clients. The term was coined by Kaoru Ishikawa.
brand slug:
wiki
category slug:
encyclopedia
description:
original url:
https://en.wikipedia.org/wiki/Next_operation_as_customer
date created:
2024-07-07T10:08:29Z
date modified:
2024-08-27T04:18:59Z
main entity:
{"identifier":"Q127685363","url":"https://www.wikidata.org/entity/Q127685363"}
image:
fields total:
13
integrity:
14