ISO/IEC 20000
id:
iso-iec-20000-166-7389178
title:
ISO/IEC 20000
text:
ISO/IEC 20000 is the international standard for IT service management. It was developed in 2005 by ISO/IEC JTC1/SC7 and revised in 2011 and 2018. It was originally based on the earlier BS 15000 that was developed by BSI Group. ISO/IEC 20000, like its BS 15000 predecessor, was originally developed to reflect best practice guidance contained within the ITIL framework, although it equally supports other IT service management frameworks and approaches including Microsoft Operations Framework and com
brand slug:
wiki
category slug:
encyclopedia
description:
International standard for service management
original url:
https://en.wikipedia.org/wiki/ISO/IEC_20000
date created:
2005-11-13T08:07:25Z
date modified:
2024-08-29T18:37:22Z
main entity:
{"identifier":"Q1411506","url":"https://www.wikidata.org/entity/Q1411506"}
image:
fields total:
13
integrity:
15