Help desk software
id:
help-desk-software-178-7189451
title:
Help desk software
text:
Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably. Help desk software specifically refers to the system that addresses customer queries.
brand slug:
wiki
category slug:
encyclopedia
description:
Software used by customer care operators
original url:
https://en.wikipedia.org/wiki/Help_desk_software
date created:
2015-11-14T02:54:46Z
date modified:
2024-09-04T11:44:54Z
main entity:
{"identifier":"Q24963804","url":"https://www.wikidata.org/entity/Q24963804"}
image:
fields total:
13
integrity:
15