Artificial intelligence in customer experience
id:
artificial-intelligence-in-customer-experience-182-1366970
title:
Artificial intelligence in customer experience
text:
Artificial intelligence in customer experience is the use and development of artificial intelligence (AI) to aid and improve customer experience. Chatbots are often seen as the first step in the development of AI within the industry, but more tailored offerings are slowly becoming available. The use of artificial intelligence in the space has since become more diverse than simply chatbots, with AI underpinning entire CX cloud platforms now used at major corporations. Contact center as a service
brand slug:
wiki
category slug:
encyclopedia
description:
original url:
https://en.wikipedia.org/wiki/Artificial_intelligence_in_customer_experience
date created:
2024-01-18T22:05:37Z
date modified:
2024-09-06T17:03:20Z
main entity:
{"identifier":"Q124408781","url":"https://www.wikidata.org/entity/Q124408781"}
image:
fields total:
13
integrity:
14