Advocacy Index
id:
advocacy-index-240-12673261
title:
Advocacy Index
text:
The Advocacy Index is a customer survey technique developed by VIRTUATel Ltd that is conducted over the telephone. The technique measures customer loyalty using a 3-point scale and is based on the Net Promoter Score (NPS) methodology developed by Fred Reichheld.
brand slug:
wiki
category slug:
encyclopedia
description:
original url:
https://en.wikipedia.org/wiki/Advocacy_Index
date created:
date modified:
2024-03-12T08:15:22Z
main entity:
{"identifier":"Q4686871","url":"https://www.wikidata.org/entity/Q4686871"}
image:
fields total:
13
integrity:
13